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          Privacy Policy

          Privacy Policy

          Last updated: September 7, 2026

          Torida lighting ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit toridalights.com (the "Site") or place an order, how we use it, and the rights you have.

          1. Information We Collect

          Information you provide to us:

          • Contact and order details: name, email address, shipping address, phone number (optional), and order contents;
          • Communication history when you contact our support team.

          Information collected automatically:

          • Device and usage data (browser type, IP address, pages visited) via cookies and similar technologies;
          • Order and transaction records related to your purchases.

          2. How We Use Your Information

          We use your information to:

          • Process and deliver your orders, and provide order updates;
          • Handle customer support, returns and refunds;
          • Prevent fraud and abuse;
          • Improve our Site, products and services;
          • Send service-related communications (e.g., order confirmations). Marketing emails are only sent with your consent and you can unsubscribe at any time.

          3. Legal Bases (for EEA/UK visitors)

          Where the GDPR applies, we process personal data based on: performance of a contract (order fulfilment), legitimate interests (fraud prevention, site improvement), and consent (marketing, where collected).

          4. Sharing of Information

          We do not sell your personal information. We share data only with trusted service providers who help us operate the business, including:

          • Payment processors (e.g., PayPal and/or other gateways shown at checkout) — to complete transactions;
          • Logistics and shipping carriers — to deliver your order;
          • IT / analytics service providers — to operate and improve the Site.

          These providers are bound by confidentiality obligations and may only process data for the purposes described above. Where required, data may be disclosed to comply with legal obligations.

          5. International Transfers

          As we are based in China and ship worldwide, your data may be processed in countries other than your own (including China and the United States). Where required by applicable law (e.g., GDPR), we rely on appropriate safeguards for such transfers.

          6. Cookies

          We use essential cookies to operate the Site (e.g., cart functionality) and analytics cookies to understand usage. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

          7. Data Retention

          We retain personal data only as long as necessary for the purposes described in this policy (e.g., order records are kept for accounting and warranty purposes) or as required by law.

          8. Your Rights

          Depending on your location (e.g., EEA/UK under the GDPR, or California under the CCPA), you may have rights to:

          • Access, correct, or delete your personal data;
          • Restrict or object to certain processing;
          • Data portability;
          • Withdraw consent at any time;
          • Lodge a complaint with your local supervisory authority.

          To exercise any of these rights, contact us at support@toridalights.com. We will respond within the timeframe required by applicable law.

          9. Children's Privacy

          The Site is not directed to children under 16, and we do not knowingly collect personal data from children.

          10. Changes to This Policy

          We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Last updated" date shown above.

          11. Contact Us

          Questions about this Privacy Policy? Contact us at support@toridalights.com.

          What is neoprene?

          Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

          Why does StrideOn use neoprene in its products?

          We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

          Is neoprene waterproof?

          Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

          Is neoprene easy to clean?

          Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

          Does neoprene provide padding or protection for my belongings?

          Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

          How does neoprene feel to the touch / against my skin?

          Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

          Do StrideOn shoes with neoprene or other materials provide arch support?

          Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

          Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.